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Posted

I signed up for a website at 3:00 AM EST on the dot yesterday, and I got the welcome email saying it will be 24 hrs. before I can login to the control panel... but I'm still getting "Login failed".

 

Username: kdoria

Domain: zaero.net

 

I don't want to nag anyone, I just wanted to know if my account was activated or not, and if it is, why I can't login (since accounts expire when they're inactive and all).

Posted

I have the same problem as kdoria and I don't want to start a new thread. I registered at the crack of midnight on August 26 (3 AM EST) so I too seem to be caught up in the server issue and I cannot log into cPanel. I tried to reset my password and didn't receive an email even though I checked my spam folder. I am not sure how to proceed. Any help would be most appreciated.

 

Username: bccmee

Subdomain: bccmee.heliohost.org

Posted

I have the same problem as you two, it's been about 40 hours now. I registered at about 3:30am EST

Also I read the FAQ and it says allow up to 48 hours for your account to become active, but it also says something about an "Account Queued" page. I have never seen that, when I try to login to CPanel it just says "Login attempt failed." Is this normal?

Username: zero16

subdomain: zero16lives.heliohost.org

Posted

Your accounts are probably still queued because of recent downtime. If your accounts don't come up by the end of the week, post here and I'll escalate the issue.

Posted
Your accounts are probably still queued because of recent downtime. If your accounts don't come up by the end of the week, post here and I'll escalate the issue.

 

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