Account Created OK but encountered an error

[23Kev]

Hey Guys,

 

I tried signing up last week and received the below error email.

 

Dear 23kev,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Account Creation Ok

 

Please visit http://www.heliohost.org/scripts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

 

I've just tried signing up again with the same details and have been told the domain name has been taken and to chose another one. I'd really, really prefer not to chose another one. I've also tried signing in to the cpanel on my domain and it looks like I'm getting a password error.

 

Is there any chance you could either try and fix the above error or remove the reference to the domain name so I can resign up.

 

The domain is - kevinannfield.heliohost.com.

 

Thanks a lot guys, I really appreciate your help on this!!

 

Cheers

 

Kev

[Byron]

I've reset your password and PM'd it to you.