[Solved] WHM User

[DropBox]

What is whm User name at: whm.yoursite

(mine is whm.dooug.co.cc) i want to know the whm user

 

@EDIT: IS whm.yousite

[Wizard]

doougs

[Byron]

@DropBox

 

Is this your acount also?

 

dooug.heliohost.org

 

Your only allowed one account per user so decide which account you want to keep and I'll delete the other.

 

[DropBox]

My website today's is dooug.co.cc and account username is doougs

 

My website today's is dooug.co.cc and account username is doougs

and my whm dont works with the username doougs What is the username?

[Byron]

So it's ok to delete this other account you created here: dooug.heliohost.org right?

 

The username for this account dooug.co.cc is doougs. What kind of problem are you having?

[DropBox]

-Yes, You can delete "dooug.heliohost.org";

-I'm trying to acess http://whm.dooug.co.cc (Web Hosting Manager), I Put my username and pass, but, they don't log-in! Appear again the dialog box of username and passwd

[Byron]

OK you've created a subdomain (whm) and you've password protected it and you can't login, right? Go to your cpanel "Password Protected Directories" and make a new password.

 

 

[DropBox]

Try to understand me, the whm is the Web Hosting Manager for Domains with cPanel, in whm you can install "Scripts and More" and i need to install the "Zend Optimizer" for my domains works... and in whm i can install the Zend Optimizer

 

@Edit: WHM is not a Subdomain

[Byron]

Try to understand me, the whm is the Web Hosting Manager for Domains with cPanel, in whm you can install "Scripts and More" and i need to install the "Zend Optimizer" for my domains works... and in whm i can install the Zend Optimizer

 

@Edit: WHM is not a Subdomain

 

How did you install this "Web Hosting Manager"? When I go to your subdomain here:

 

http://whm.dooug.co.cc

 

I get a password prompt that is through htaccess which is usually done from your cpanel. Is that the prompt that your having a problem with?

 

A subdomain is any domain that is before your domain name.

 

Your domain:

http://dooug.co.cc

 

Your subdomain:

http://whm.dooug.co.cc

[DropBox]

When i reseted my DSN Zone File (in Advanced DNS Zone Editor), this automatically put this WHM, but, im searched in google, and WHM (WebHostingManager) is for install scripts on MY domain... Im tryed to login with:

dooug (My Username of Cpanel)

****** (My Password of Cpanel)

and don't works

 

@EDIT: My Zone File:

 

Zone File Records

Name TTL Class Type Record Action

dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

localhost.dooug.co.cc. 14400 IN A 127.0.0.1 Edit Delete

mail.dooug.co.cc. 14400 IN CNAME dooug.co.cc Edit Delete

www.dooug.co.cc. 14400 IN CNAME dooug.co.cc Edit Delete

ftp.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

cpanel.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

whm.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

webmail.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

webdisk.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

services.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

www.services.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

forum.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

www.forum.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

home.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

www.home.dooug.co.cc. 14400 IN A 216.218.192.170 Edit Delete

 

[Byron]

Try this for me. Go to your cpanel "Password Protect Directories". You should see this folder as password protected:

 

http://dooug.co.cc/whm

 

Look for the username and give it a new password. That will be your username and password to get into that whm.

 

If that doesn't work, post back and I'll escalate this.

 

[DropBox]

My Zone File Records:

 

 

My Subdomain list:

 

@EDIT: .htacess file:

# -FrontPage-

 

IndexIgnore .htaccess */.??* *~ *# */HEADER* */README* */_vti*

 

<Limit GET POST>

order deny,allow

deny from all

allow from all

</Limit>

<Limit PUT DELETE>

order deny,allow

deny from all

</Limit>

AuthName dooug.co.cc

AuthUserFile /home/doougs/public_html/_vti_pvt/service.pwd

AuthGroupFile /home/doougs/public_html/_vti_pvt/service.grp

 

@EDIT 2: File Service.pwd

@REMOVED (Reason: My Password on MD5)

[Byron]

You would look at the .htaccess in this folder:

 

http://dooug.co.cc/whm

 

Try what I posted to you previously.

 

 

EDIT: If your not using FrontPage Extensions it's recommended that you uninstall them from the cpanel.

 

[DropBox]

You would look at the .htaccess in this folder:

 

http://dooug.co.cc/whm

 

Try what I posted to you previously.

 

 

EDIT: If your not using FrontPage Extensions it's recommended that you uninstall them from the cpanel.

 

Not Exists, See:

 

@EDIT: What is FrontPage? and Where i can unninstall?

[Byron]

This support request is being escalated to our root admin.