[Solved] Need help with rails application

[sunil8627]

Hi,

I have just installed a rails application at http://thotjot.heliohost.org/ and my username is sunil862

 

I get a "We're sorry, but something went wrong." page whenever i go to the application.

 

This is what i see in the error log-

[Thu Jul 22 00:22:53 2010] [error] [client 121.247.154.191] File does not exist: /home/sunil862/public_html/404.shtml

[Thu Jul 22 00:22:53 2010] [error] [client 121.247.154.191] File does not exist: /home/sunil862/public_html/login

[Thu Jul 22 00:19:48 2010] [error] [client 121.247.154.191] File does not exist: /home/sunil862/public_html/404.shtml

[Thu Jul 22 00:19:48 2010] [error] [client 121.247.154.191] File does not exist: /home/sunil862/public_html/posts

 

Why is it looking for files under public_html? I have copied my app files under the rails_apps folder. Should it not look for the files there?

 

Thanks,

Sunil

[Byron]

This support request is being escalated to our root admin.

[Ashoat]

Hmm... isn't that a Mongrel error? Have you checked error_log folders around your directories (not the global one in cPanel)?

[sunil8627]

Hi djbob,

Sorry for the late reply.

Yes i think it is a mongrel error. this is what I see in mongrel.log-

** Starting Mongrel listening at 0.0.0.0:12468

** Starting Rails with production environment...

** Rails loaded.

** Loading any Rails specific GemPlugins

** Signals ready. TERM => stop. USR2 => restart. INT => stop (no restart).

** Rails signals registered. HUP => reload (without restart). It might not work well.

** Mongrel 1.1.5 available at 0.0.0.0:12468

** Writing PID file to log/mongrel.pid

 

Can you tell me what the problem is?

Thanks,

Sunil

[Ashoat]

Nope... there is no error there. That must mean your Ruby on Rails application is throwing an error, but not displaying it to the user. Two options:

1) Make it display errors to the user.

2) Find the private error_log somewhere in your user directory.