Tony M Posted July 14, 2010 Posted July 14, 2010 I registered a domain and also registered a DNS Hosting account. I targeted My domain to the name servers of the DNS Hosting (Not in Heliohost). In the DNS Hosting account (Not in the Heliohost cpanel) I configured the CNAME and the MX records, But Now what should I do, should I configure My DNS account (Not in Heliohost) to direct to the name servers of Heliohost? And what should I do in the Heliohost cpanel? (should I enter My new domain in the Add-on domains or what? and after adding the domain should I delete the records that Heliohost automatically add to My domain so that there wouldn't be two CNAME's and MX records...?)
Wizard Posted July 14, 2010 Posted July 14, 2010 This support request is being escalated to our root admin.
rvt Posted July 15, 2010 Posted July 15, 2010 Tony, Create an A record for your domain pointing to the IP address of your account here. Then create a CNAME record called www pointing to your A record (the A record is commonly abbreviated to @). If you provide your domain name, I can check the settings and see if they are correct. Remember, every time you change things like this it takes time for the rest of the world to notice.
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