Almost 72 hours and I still can't access my cPanel

[SteveB]

Ok. It's been almost 72 hours since I created my account and I still cannot log into my cPanel. I have tried the password reset option, but never get the email. I've even checked my spam filter and found nothing. Help!

[Wizard]

Username? Domain? Can't help you unless you post these things.

[SteveB]

Username? Domain? Can't help you unless you post these things.

 

Maybe I assumed too much. If you can help, I assumed you would have access to account information and based on my forum name, have access to the info you are requesting.

 

The user name is: sbaumeister

The domain name is: baumeisterweb.com

My correct e-mail is: steve.baumeister@me.com

 

FYI- when I first setup the account, I foolishly tried using my existing domain e-mail address of: steve@baumeisterweb.com

 

So, this may be preventing me from receiving the password reset e-mails. I changed my forum e-mail to steve.baumeister@me.com, but that has not helped.

 

Hopefully, that is enough information for you to help me. If you need something else, please let me know.

 

Thanks,

Steve:)

[Wizard]

The username is "smbadmin", not "sbaumeister". Your account is otherwise fine.

[SteveB]

The username is "smbadmin", not "sbaumeister". Your account is otherwise fine.

 

 

Ok. Thanks for correcting me on the username. I had trouble getting the signup page to work, and tried several before I got it to work. That must have caused me to be unsure of what I ended up with. I think I have it all worked out now. Sorry to have been confused about what I had entered when I signed up.

 

Thanks,

Steve:)