Request to clear all files for lismo

[lismo]

Hello HelioHost Support Team,

I would like to request that you please delete all files and folders under my default domain: lismo.helioho.st.

My hosting account username is: lismo

Thank you for your help!

[MoneyBroz]

You can do this yourself either through the plesk file manager or from SFTP. You can also request to reset your account if you would like a fresh start.

[lismo]

The httpdocs folder under the default domain name has been cleared, but the statistics still show that 94.8 MB is occupied. I am confused and ask for your help.

[MoneyBroz]

45 minutes ago, lismo said:

The httpdocs folder under the default domain name has been cleared, but the statistics still show that 94.8 MB is occupied. I am confused and ask for your help.

This is because the storage space has not recalculated yet. Also since you deleted the cgi-bin directory, be aware that you will now need an admin to restore it for you if you ever plan on using server side scripts such as Python or NodeJS.

[MoneyBroz]

You can force recalculation by clicking this icon in the top right corner in the statistics box for your domain.

[lismo]

4 hours ago, MoneyBroz said:

This is because the storage space has not recalculated yet. Also since you deleted the cgi-bin directory, be aware that you will now need an admin to restore it for you if you ever plan on using server side scripts such as Python or NodeJS.
这是因为存储空间尚未重新计算。另外，既然你删除了 cgi-bin 目录，如果你打算用 Python 或 NodeJS 等服务器端脚本，现在需要管理员帮你恢复。

I accidentally deleted it, please help me restore it. Thank you very much

[MoneyBroz]

This support request is being escalated to our root admins.