Request to clear all files for lismo

[lismo]

Hello HelioHost Support Team,

I would like to request that you please delete all files and folders under my default domain: lismo.helioho.st.

My hosting account username is: lismo

Thank you for your help!

[MoneyBroz]

You can do this yourself either through the plesk file manager or from SFTP. You can also request to reset your account if you would like a fresh start.

[lismo]

The httpdocs folder under the default domain name has been cleared, but the statistics still show that 94.8 MB is occupied. I am confused and ask for your help.

[MoneyBroz]

45 minutes ago, lismo said:

The httpdocs folder under the default domain name has been cleared, but the statistics still show that 94.8 MB is occupied. I am confused and ask for your help.

This is because the storage space has not recalculated yet. Also since you deleted the cgi-bin directory, be aware that you will now need an admin to restore it for you if you ever plan on using server side scripts such as Python or NodeJS.

[MoneyBroz]

You can force recalculation by clicking this icon in the top right corner in the statistics box for your domain.