[Solved] Django not working..

kruptein · June 28, 2010

I did everything the guide described to host a django site,

but if I go to my site: http://kruptools.heliohost.org I get the site directory which isn't what I want, if I then choose kruptools I get an apache server-error

can I see the apahce error logs somewhere?

Wizard · June 28, 2010

This support request is being escalated to our root admin.

Ashoat · June 28, 2010

I'll need your HelioHost username.

kruptein · June 30, 2010

it's my nickname

kruptein (lowercase)

Ashoat · July 2, 2010

I think you have bad permissions on your files. Follow the chmod guidelines in the guide.

kruptein · July 2, 2010

There were indeed some chmod mistakes, but I fixed them all and I still have a server error.. :s

Is there no way that I can see the apache error logs?

In the error logs from cpanel I have these:

1) /home/kruptein/.python_egg_cache, referer: http://kruptools.heliohost.org/

[Errno 13] Permission denied: '/home/kruptein/.python_egg_cache/hashlib-20081119-py2.4-linux-x86_64.egg-tmp', referer: http://kruptools.heliohost.org/

2) File "/home/kruptein/public_html/kruptools/dispatch.wsgi", line 9, in application, referer: http://kruptools.heliohost.org/

mod_wsgi (pid=13959): Exception occurred processing WSGI script '/home/kruptein/public_html/kruptools/dispatch.wsgi'., referer: http://kruptools.heliohost.org/

1) there is no file in the .python_egg_cache directory and it is chmodded to 775

2) that line is just the same as in the example

Ashoat · July 3, 2010

Here's the stack of errors I'm seeing for you:

[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] mod_wsgi (pid=13959): Exception occurred processing WSGI script '/home/kruptein/public_html/kruptools/dispatch.wsgi'., referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] Traceback (most recent call last):, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/home/kruptein/public_html/kruptools/dispatch.wsgi", line 9, in application, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     return _application(environ, start_response), referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/core/handlers/wsgi.py", line 230, in __call__, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     self.load_middleware(), referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/core/handlers/base.py", line 40, in load_middleware, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     mod = import_module(mw_module), referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/utils/importlib.py", line 35, in import_module, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     __import__(name), referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/middleware/common.py", line 8, in ?, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     from django.utils.hashcompat import md5_constructor, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/utils/hashcompat.py", line 9, in ?, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     import hashlib, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/hashlib-20081119-py2.4-linux-x86_64.egg/hashlib.py", line 105, in ?, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/hashlib-20081119-py2.4-linux-x86_64.egg/_hashlib.py", line 7, in ?, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/hashlib-20081119-py2.4-linux-x86_64.egg/_hashlib.py", line 4, in __bootstrap__, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/pkg_resources.py", line 840, in resource_filename, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     return get_provider(package_or_requirement).get_resource_filename(, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/pkg_resources.py", line 1311, in get_resource_filename, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     return self._extract_resource(manager, zip_path), referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/pkg_resources.py", line 1331, in _extract_resource, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     real_path = manager.get_cache_path(, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/pkg_resources.py", line 921, in get_cache_path, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     self.extraction_error(), referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/pkg_resources.py", line 887, in extraction_error, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]     raise err, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] ExtractionError: Can't extract file(s) to egg cache, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] , referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] The following error occurred while trying to extract file(s) to the Python egg, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] cache:, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] , referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   [Errno 13] Permission denied: '/home/kruptein/.python_egg_cache/hashlib-20081119-py2.4-linux-x86_64.egg-tmp', referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] , referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] The Python egg cache directory is currently set to:, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] , referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   /home/kruptein/.python_egg_cache, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] , referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] Perhaps your account does not have write access to this directory?  You can, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] change the cache directory by setting the PYTHON_EGG_CACHE environment, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] variable to point to an accessible directory., referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] , referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] File does not exist: /home/kruptein/public_html/500.shtml, referer: http://kruptools.heliohost.org/

kruptein · July 3, 2010

now I'm totally confused :s

The last lines say that there is no permission on the python_egg_cache

but I chmodded it to 775!

and I set the python_egg_cache exactly like in the example except of the yellow highlighted parts

[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   [Errno 13] Permission denied: '/home/kruptein/.python_egg_cache/hashlib-20081119-py2.4-linux-x86_64.egg-tmp', referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] , referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] The Python egg cache directory is currently set to:, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] , referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45]   /home/kruptein/.python_egg_cache, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] , referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] Perhaps your account does not have write access to this directory?  You can, referer: http://kruptools.heliohost.org/
[Fri Jul 02 18:52:11 2010] [error] [client 81.165.164.45] change the cache directory by setting the PYTHON_EGG_CACHE environment, referer: http://kruptools.heliohost.org/

the first part says that there is an error on line 9 of dispatch.wsgi but it's just the same as the example :s

kruptein · July 4, 2010

Okay I'm just going to start over again and hopefully it will be solved

Byron · July 4, 2010

Chmod your python_egg_cache to 777.

kruptein · July 4, 2010

yes I already found that out but thanks anyway (in the example is 775 written though so you have to fix that)

Ashoat · July 4, 2010

Okay, I'll fix it.

kruptein · July 5, 2010

The logs you gave previously are they exact the same as the one I get in my cpanel->error logs?

if not, can you please post the latest apache logs again?

thanks in advance

Ashoat · July 5, 2010

No, they're not. Didn't you fix the original problem already? If you did, you should set up custom error logging so I don't have to bother with this.

[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45] mod_wsgi (pid=26857): Exception occurred processing WSGI script '/home/kruptein/public_html/dispatch.wsgi'.
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45] Traceback (most recent call last):
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/core/handlers/wsgi.py", line 230, in __call__
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]     self.load_middleware()
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/core/handlers/base.py", line 33, in load_middleware
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]     for middleware_path in settings.MIDDLEWARE_CLASSES:
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/utils/functional.py", line 269, in __getattr__
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]     self._setup()
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/conf/__init__.py", line 40, in _setup
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]     self._wrapped = Settings(settings_module)
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]   File "/usr/lib/python2.4/site-packages/django/conf/__init__.py", line 75, in __init__
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45]     raise ImportError, "Could not import settings '%s' (Is it on sys.path? Does it have syntax errors?): %s" % (self.SETTINGS_MODULE, e)
[Mon Jul 05 02:47:02 2010] [error] [client 81.165.164.45] ImportError: Could not import settings 'dbug.settings' (Is it on sys.path? Does it have syntax errors?): No module named dbug.settings
[Mon Jul 05 02:47:56 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Mon Jul 05 02:47:56 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Mon Jul 05 02:47:57 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://kruptools.heliohost.org/
[Mon Jul 05 02:47:57 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://kruptools.heliohost.org/
[Mon Jul 05 02:48:59 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Mon Jul 05 02:48:59 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Mon Jul 05 02:49:00 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://kruptools.heliohost.org/
[Mon Jul 05 02:49:00 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://kruptools.heliohost.org/
[Mon Jul 05 02:49:23 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.
[Mon Jul 05 02:49:23 2010] [error] [client 81.165.164.45] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.

kruptein · July 5, 2010

a) no the problem isn't fixed yet, only a part of the original errors is gone

b ) how should I set up those custom error logs?

[Solved] Django not working..

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