HELIOHOST ACCOUNT QUEUED

[Mariano Semelman]

Please Excuse my English. I am argentinian.

username: semelman

shared ip: 216.218.192.170

 

Problem:

Every time i enter 216.218.192.170 (my shared ip address) i get the following message:

 

 

HELIOHOST ACCOUNT QUEUED

 

Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel.

 

Thanks for choosing HelioHost! We wish you good luck with your website.

Sincerely,

The HelioHost Staff

 

it definetely has been more than 24 hours. May be i forgot to configure something. any clue?

I have access to my cpanel also i had put a simple index.html inside public_html)

 

 

[Byron]

You can't use the shared ip address as your domain. You need to be using this:

 

http://marianosemelman.com.ar

 

Normally you would go to your cpanel like this:

 

http://marianosemelman.com.ar/cpanel

 

But it seems you've got some kind of rewrite on it.

 

You can go to the cpanel this way:

 

http://heliohost.org:2082/frontend/x3/index.php

[Mariano Semelman]

Oh, so i must use heliohost dns's? no an external free dns like zoneedit?

I thought it provided a unique ip for each account like other's hosts.

 

Thank you!

[Byron]

Yes you have to use heliohost's dns. We only grant dedicated ips for those who have SSL on thier sites.