tonymikes Posted June 1, 2010 Share Posted June 1, 2010 Hi my site is tonymikes.ca login tonymike using wordpress. It would seem that anyone using the provider 02 telefonica in the czech republic recieves an ERROR 403 message. I checked and the ip i tested was 83.208.0.0 or 208.79.211.112 hostname for the connection is 167.213.broadband2.iel.cz if i read it correctly It seems that anyone using the provider O2 recieves the same fatal message. I cant even login to heliohost from a computer using that provider. Is it being blocked by the provider or by your server? I have tried everything to make sure its not linked to issues on my side.... Im keen to know what can be done Regards Tony Link to comment Share on other sites More sharing options...
Byron Posted June 1, 2010 Share Posted June 1, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted June 1, 2010 Share Posted June 1, 2010 We're not blocking any IPs, so I'm guessing your ISP is blocking us? Can you access us through a proxy? Link to comment Share on other sites More sharing options...
tonymikes Posted June 1, 2010 Author Share Posted June 1, 2010 We're not blocking any IPs, so I'm guessing your ISP is blocking us? Can you access us through a proxy? Yes. I attempted to access the page via proxy and it worked fine. I dont understand what can be done ... please advise. If it is not resolvable half of the country will not be able to view any heliohost hosted pages, let alone mine as O2 is the largest provider. thanks for taking the time. Tony Link to comment Share on other sites More sharing options...
Ashoat Posted June 1, 2010 Share Posted June 1, 2010 Could you contact O2 and ask them why the page is blocked? Are you able to view HelioHost.org or HelioNet.org? Link to comment Share on other sites More sharing options...
tonymikes Posted June 1, 2010 Author Share Posted June 1, 2010 Could you contact O2 and ask them why the page is blocked? Are you able to view HelioHost.org or HelioNet.org? I will contact them to ask. Probably someone spammed from helio host. When connected via 02 there is no access to anything on your side. Im on a different network now otherwise i wouldnt be able to access this forum. Link to comment Share on other sites More sharing options...
Ashoat Posted June 1, 2010 Share Posted June 1, 2010 Let me know if and once you find out anything. Link to comment Share on other sites More sharing options...
Recommended Posts