Sagi4422 Posted June 1, 2010 Share Posted June 1, 2010 Hi . I registered to HelioHost 24 hours ago to get web host. I received an email indicating that I am in the queue creation and it will take ~24 hours. I am trying to enter the cPanel with no success. tried to get new password but the email for confirmation didnt come. My user is : sagi4422 . Can you advice? Sagi Quote Link to comment Share on other sites More sharing options...
Byron Posted June 1, 2010 Share Posted June 1, 2010 Your site is still showing as being queued. You might try logging in through the heliohost home page, but more likely it will be another 24 hours. Also you haven't pointed your domain to our nameservers, but you probably already know that. btw, please only make one topic for the same issue. Quote Link to comment Share on other sites More sharing options...
Sagi4422 Posted June 1, 2010 Author Share Posted June 1, 2010 Your site is still showing as being queued. You might try logging in through the heliohost home page, but more likely it will be another 24 hours. Also you haven't pointed your domain to our nameservers, but you probably already know that. btw, please only make one topic for the same issue. Hi. Thanks for the quick response. I am pretty new in this area so I don't know much. As far as I see in the email I received : Domain: PROPOSEDIAMONDS.com so there is a domain name there. Again , I cant login as it says that login failed. Thanks, Sagi Quote Link to comment Share on other sites More sharing options...
Byron Posted June 1, 2010 Share Posted June 1, 2010 Again , I cant login as it says that login failed. Thanks, Sagi Give it another 24 hours and if you still can't login post back. Quote Link to comment Share on other sites More sharing options...
Sagi4422 Posted June 1, 2010 Author Share Posted June 1, 2010 Again , I cant login as it says that login failed. Thanks, Sagi Give it another 24 hours and if you still can't login post back. Thanks. Can you please go to http://proposediamonds.com/cPanel This is the panel I should see? Quote Link to comment Share on other sites More sharing options...
Wizard Posted June 1, 2010 Share Posted June 1, 2010 Did you set your nameservers to ns1.heliohost.org and ns2.heliohost.org in the DNS config for proposediamonds.com? Quote Link to comment Share on other sites More sharing options...
Sagi4422 Posted June 1, 2010 Author Share Posted June 1, 2010 Did you set your nameservers to ns1.heliohost.org and ns2.heliohost.org in the DNS config for proposediamonds.com? I cant set this because I cant login . I am typing my user name and password at http://www.heliohost.org/home/ down in the cPanel Login but with no success Quote Link to comment Share on other sites More sharing options...
Wizard Posted June 1, 2010 Share Posted June 1, 2010 Did you set your nameservers to ns1.heliohost.org and ns2.heliohost.org in the DNS config for proposediamonds.com? I cant set this because I cant login . I am typing my user name and password at http://www.heliohost.org/home/ down in the cPanel Login but with no success You do this with your domain register, not with us. Quote Link to comment Share on other sites More sharing options...
Sagi4422 Posted June 1, 2010 Author Share Posted June 1, 2010 Did you set your nameservers to ns1.heliohost.org and ns2.heliohost.org in the DNS config for proposediamonds.com? I cant set this because I cant login . I am typing my user name and password at http://www.heliohost.org/home/ down in the cPanel Login but with no success You do this with your domain register, not with us. I changed the Nameservers to those you gave me. Now I cannot access at all Quote Link to comment Share on other sites More sharing options...
Wizard Posted June 1, 2010 Share Posted June 1, 2010 The DNS takes time to propagate. Wait 48 hours and everything should be fixed. Wait, do you own "proposediamonds.com"? We don't buy domain names for you, you must already own the domain for it to work. Quote Link to comment Share on other sites More sharing options...
Sagi4422 Posted June 1, 2010 Author Share Posted June 1, 2010 The DNS takes time to propagate. Wait 48 hours and everything should be fixed. Wait, do you own "proposediamonds.com"? We don't buy domain names for you, you must already own the domain for it to work. I bought the domain name from godaddy.com. The DNS takes time to propagate. Wait 48 hours and everything should be fixed. Wait, do you own "proposediamonds.com"? We don't buy domain names for you, you must already own the domain for it to work. I bought the domain name from godaddy.com. Two more questions : Why cant I logon to the cPanel in the Helionet.org home-page? Where can I change the settings and where can I get email account ? Thanks. Sagi Quote Link to comment Share on other sites More sharing options...
Byron Posted June 1, 2010 Share Posted June 1, 2010 Your account is still showing as being Queued. We must have had a back log of new registraions. Also when trying to login from the home page, make sure your use ALL lowercase for username and password. Quote Link to comment Share on other sites More sharing options...
Sagi4422 Posted June 1, 2010 Author Share Posted June 1, 2010 Your account is still showing as being Queued. We must have had a back log of new registraions. Also when trying to login from the home page, make sure your use ALL lowercase for username and password. Still not working. Used lowercase. Any suggestions? Quote Link to comment Share on other sites More sharing options...
Byron Posted June 1, 2010 Share Posted June 1, 2010 Still not working. Used lowercase. Any suggestions? Looks like your just going to have to wait until tomorrow. If your still having problems then, post back. Quote Link to comment Share on other sites More sharing options...
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