adamjo19 Posted May 31, 2010 Posted May 31, 2010 hi im new to all this my domain name just saying "Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel. " this is after setup yesterday moring i got to cplane enter user name n pass n it says worng password ever thow im reading from the email iv copy/pasted iv dont everthink stell ay happing . . . . like sum1 to help me with this matter i have read arond n im reading downtime and that dno if that aftes me plz help thanks adam dont have a ID number or anythink but my user name : Adamjo19 domain : www.westmidlandsfm.co.uk PS i have noted that 24 hours before i can log in, and up to 48 hours before my website is up and running EDIT its not password its "Login Attempt Failed!"
Byron Posted May 31, 2010 Posted May 31, 2010 Make sure you enter your username and password ALL in lowercase.
adamjo19 Posted May 31, 2010 Author Posted May 31, 2010 yep everthink im enterin is right is can i ask if an admin or sum1 cheek my account ?
Byron Posted May 31, 2010 Posted May 31, 2010 When you enter you username: Adamjo19; are you using a capital A or a lowercase a?
Byron Posted May 31, 2010 Posted May 31, 2010 I just checked and your site is still in the Queue. Give it another 24 hours. In the meantime you can try logging into your cpanel through the Heliohost Home page. btw, did you read this in Big Bold Red letters? Intentional use of incorrect spelling or grammar will not be tolerated.
adamjo19 Posted May 31, 2010 Author Posted May 31, 2010 yeah sorry, just been looking at that lol. sorry i find it hard to spell as i have difficulties. DYSLEXIA they call it if i google the right spelling
Byron Posted May 31, 2010 Posted May 31, 2010 yeah sorry, just been looking at that lol. sorry i find it hard to spell as i have difficulties. DYSLEXIA they call it if i google the right spelling Ok just be aware and beware, lol.
adamjo19 Posted May 31, 2010 Author Posted May 31, 2010 see my friends loged on. his got his up and running and we did the forum at the same time . . . . . .
Byron Posted May 31, 2010 Posted May 31, 2010 He's just lucky I guess. But you on the otherhand are still going to have to wait until your site comes out of the queue. You can try logging into your cpanel through this url: http://heliohost.org:2082/frontend/x3/index.php
adamjo19 Posted May 31, 2010 Author Posted May 31, 2010 Login Attempt Failed! looks like i have to wait it out lol thanks anyways
Byron Posted May 31, 2010 Posted May 31, 2010 Post back if you still can't login this same time tomorrow.
adamjo19 Posted May 31, 2010 Author Posted May 31, 2010 hi, my acount is stell down. is there a ETA on this as its been over 27hours as i stated me and my friends setup account with your slef at the same time and his is up and running but mine stell not running please help as i need this asap as last host let me down thanks adam (got to manny listers moning at me lol)
Byron Posted May 31, 2010 Posted May 31, 2010 Like I already told you this morning, your going to have to wait another 24 hours.
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