Internal Server Error

[Fudge U]

Im new to heliohost, and really like it so far, however whenever editing my files it always changes file permissions so I get 500's a lot. I then have to spend a couple of minutes to reset permissions to 755 and wait 5 minutes for it to process. Either that or I just have to wait a few minutes, is this typical?

My question(s):

Is there a cpanel preference to automatically set or keep current permissions?

Also, can i do the same with encoding (not as important)?

 

Last one (Promise, for now)

Does logging in via ftp count towards that thirty day inactivity?

 

-Thanks

[Byron]

Im new to heliohost, and really like it so far, however whenever editing my files it always changes file permissions so I get 500's a lot. I then have to spend a couple of minutes to reset permissions to 755 and wait 5 minutes for it to process. Either that or I just have to wait a few minutes, is this typical?

 

What are you using to edit your files? Editing shouldn't change the file permissions. Changing file persmissions should be instant.

 

My question(s):

Is there a cpanel preference to automatically set or keep current permissions?

Also, can i do the same with encoding (not as important)?

 

Cpanel automaticaly sets file permissions at 644 and should stay that way unless you change them yourself. If you change it to 755 than it should stay that way unless you change it again. Encoding attempts to determine what you need automatically and there isn't anyway to set for one prefernce only (i don't think).

 

Last one (Promise, for now)

Does logging in via ftp count towards that thirty day inactivity?

 

No, you need to login to cpanel.

 

[Fudge U]

To edit i use the web editor and notepad (FTP).

Sometimes after editing and the permissions are correct i still get an internal server error, five minutes later it will work.

[Byron]

Sometimes after editing and the permissions are correct i still get an internal server error, five minutes later it will work.

 

That's usually because somebody is abusing server resources. Check the server load the next time that happens (cpanel stats). Also if the 500 error is because of your site it will leave an error message at cpanel error logs. If it's resource abuse it won't.

 

 

[Fudge U]

Also if the 500 error is because of your site it will leave an error message at cpanel error logs. If it's resource abuse it won't.

 

Checked the error logs and all that's there are 404 errors

 

[Byron]

Checked the error logs and all that's there are 404 errors

 

Then it's probably somebody abusing server resources. We ban em when we catch em.