Jerome Posted May 24, 2010 Share Posted May 24, 2010 Hello ! I've recently opened an HelioHost account and I'm completely satisfied with your services . I played with the domain name and I think I've probably made a mistake because I was unable to add a domain again after removing, saying "Error from park wrapper: *** is already configured.". So here's a little problem... I decided to delete all the content of my account (from the ROOT), via FTP, but it doesn't solve anything . Now I cannot even put any webpage. Is there any way to reset an account ? If no, could you remove it in order to let me create it again ? Or will I be able to open a second account waiting for this one to be deleted ? If nothing can be done, could you just remove all the domain name attached to my account ? My username : jer0me24 My subdomain : jer0me24.heliohost.org Thanks in advance, Jerome. Link to comment Share on other sites More sharing options...
Byron Posted May 24, 2010 Share Posted May 24, 2010 OK I've removed jer0me24.heliohost.org. You can go ahead and register another domain. Link to comment Share on other sites More sharing options...
Jerome Posted May 24, 2010 Author Share Posted May 24, 2010 OK I've removed jer0me24.heliohost.org. You can go ahead and register another domain. Thanks a lot for this very quick answer ! I have successfully created a new account, and now I'm just waiting for its activation. Jerome. Link to comment Share on other sites More sharing options...
Jerome Posted May 26, 2010 Author Share Posted May 26, 2010 Everything is now working fine ! Thank you very much ! --- Topic's end --- Link to comment Share on other sites More sharing options...
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