disco Posted May 17, 2010 Share Posted May 17, 2010 Hey, I'll post the ultimate question of this sub-forum, sorry for that.. I submitted the creation of my account more than 24hours and I still have no access to it.. BTW, last year I had an account here but I stopped using it. I tried to recover with the three user names I could only have used and it always say that the account does not exist, so, I created a new one because I think my previous was completely deleted. The username I used in the new account is the same from here: disco. Thanks for your great service. Best regards, disco Link to comment Share on other sites More sharing options...
Byron Posted May 17, 2010 Share Posted May 17, 2010 Your site is still in the queue. Give it another 24 hours. Link to comment Share on other sites More sharing options...
disco Posted May 17, 2010 Author Share Posted May 17, 2010 Your site is still in the queue. Give it another 24 hours. Thanks.. I thought I did created the new account with the same username of my previous account and that resulted in some kind of error.. Regards Link to comment Share on other sites More sharing options...
disco Posted May 18, 2010 Author Share Posted May 18, 2010 Hey, I received today this mail: "Dear disco, Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, the password may not contain the username for security reasons. Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards, HelioHost Staff" Now when I try to submit this happens: "Warning: preg_match() [function.preg-match]: Compilation failed: range out of order in character class at offset 22 in /usr/local/cpanel/base/scripts/signup.php on line 76 We're sorry, but that is an invalid email address. Please go back and correct it." And when I submited before it didn't say nothing about my email... :\ BTW, my e-mail only has 2 letters before the @, don't know if someone changed the rules, but as I said, I used this email to submit my account before, and been using it for more than 10 years ;\ Regards Link to comment Share on other sites More sharing options...
Byron Posted May 18, 2010 Share Posted May 18, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted May 19, 2010 Share Posted May 19, 2010 Okay, try now. Link to comment Share on other sites More sharing options...
disco Posted May 19, 2010 Author Share Posted May 19, 2010 Okay, try now. Submitted, only thing missing is your approval, hehe (; .. Many thanks... Link to comment Share on other sites More sharing options...
Ashoat Posted May 19, 2010 Share Posted May 19, 2010 No problem Link to comment Share on other sites More sharing options...
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