Account Queued

[mafiatic]

Hello,

 

I've been using heliohost to host my 1 page website for quite some time. After the recent downtime, my website has not worked yet. It always says "Account Queued." I can login to cpanel but the site just won't appear.

 

Could you please fix it or let me know how long it may take?

 

Thanks

 

 

EDIT: My username is mafiatic.

[Byron]

This domain:

 

mafiatic.com

 

Isn't pointing to our nameservers. Should be:

 

ns1.heliohost.org

ns2.heliohost.org

 

 

[mafiatic]

I always used A record to point to heliohost IP address because there are some MX, CNAME, TXT, and SRV records that I cannot let go. I used 65.19.143.3 as the IP address for the A record and it always worked. Can I not still do the same?

 

 

[Byron]

The ip's have changed since the DDoS attack. You could go to your cpanel and see what the new ip is and try it. I would suggest that you use the NS records instead. That way it doesn't matter if the ip changes.

 

 

 

[neti]

Hi.Thanks to helionet.org.

I register on helionet.org before more than 24 hours and i set the dns name but my web site not work!

 

[Byron]

Hi.Thanks to helionet.org.

I register on helionet.org before more than 24 hours and i set the dns name but my web site not work!

 

From now on please start a New Topic if your having problems.

 

What is your Username and Domain Name?

 

 

[mafiatic]

Thanks a lot for your support. It's working now.