Time taken to set up site?

[Boon Pek]

Hey,

 

I just set up my website for a school project last night (GMT+8) and it has already been about 24 hours since I set it up.

 

My website is www.jis-yellow.co.cc, it says that I can access my Control Panel but I can't. I recieved 2 error e-mails which says:

 

Dear j_yellow,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Account Creation Ok

 

Please visit http://www.heliohost.org/scripts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

 

As soon as I got that mail, I signed up again using the same information. A short while later, I got another error message, this time saying:

 

Dear j_yellow,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Sorry, a group for that username already exists.

 

Please visit http://www.heliohost.org/scripts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

 

Should I sign up again, or do I leave this and wait? Also, I can't seem to log in to the Control Panel by going to www.jis-yellow.co.cc/cpanel.

 

Thanks.

[Ms SaiGon]

Hey,

 

I just set up my website for a school project last night (GMT+8) and it has already been about 24 hours since I set it up.

 

My website is www.jis-yellow.co.cc, it says that I can access my Control Panel but I can't. I recieved 2 error e-mails which says:

 

Dear j_yellow,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Account Creation Ok

 

Please visit http://www.heliohost.org/scripts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

 

As soon as I got that mail, I signed up again using the same information. A short while later, I got another error message, this time saying:

 

Dear j_yellow,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Sorry, a group for that username already exists.

 

Please visit http://www.heliohost.org/scripts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

 

Should I sign up again, or do I leave this and wait? Also, I can't seem to log in to the Control Panel by going to www.jis-yellow.co.cc/cpanel.

 

Thanks.

you can login cpanel with link: www.jis-yellow.co.cc:2082

[Boon Pek]

I tried that too.

 

It just comes up with a box which asks me to put my Username and Password in, and when I do, the box just re-appears again.

 

Thanks for your help.

[Wizard]

Did you take the caps lock off? Do you remember your password?

[Boon Pek]

Hey,

 

Yes, I red remember my password. If you don't mind, can you please check to see if my account is actually set up in the server? I have a strong feeling that an error has occured with my account as I have tried setting it up twice. I tried everything in lowercase with capslock turned off, and used the password that was included in my E-mail.

 

Thanks

 

Hey,

 

Yes, I red remember my password. If you don't mind, can you please check to see if my account is actually set up in the server? I have a strong feeling that an error has occured with my account as I have tried setting it up twice. I tried everything in lowercase with capslock turned off, and used the password that was included in my E-mail.

 

Thanks

[Byron]

Your site is up:

 

http://jis-yellow.co.cc

 

Did you register you username like this?

 

j_yellow

 

Remove the underscore and try logging in again like this:

 

jyellow

 

 

[Boon Pek]

Hey byron,

 

Thanks for your suggestion, it worked!

 

Thank you again.