Jeevan Posted May 1, 2010 Posted May 1, 2010 First of all. Glad to see HelioHost back online. I registered for a hosting on April 16th 2010 as per the details below but was not able to access the cPanel before and after the attack. Can you please let look into the issue and let me know what to do to get it back online. As required the NS are set to ns1.heliohost.org and ns2.heliohost.org from co.cc too. Username: jeevan Domain: slsquash.co.cc Control Panel URL: http://slsquash.co.cc/cpanel Thanks in advance.
alteisenriese Posted May 1, 2010 Posted May 1, 2010 First of all. Glad to see HelioHost back online. I registered for a hosting on April 16th 2010 as per the details below but was not able to access the cPanel before and after the attack. Can you please let look into the issue and let me know what to do to get it back online. As required the NS are set to ns1.heliohost.org and ns2.heliohost.org from co.cc too. Username: jeevan Domain: slsquash.co.cc Control Panel URL: http://slsquash.co.cc/cpanel Thanks in advance. You can access the cpanel using the login form in the heliohost.org website.
Jeevan Posted May 1, 2010 Author Posted May 1, 2010 First of all. Glad to see HelioHost back online. I registered for a hosting on April 16th 2010 as per the details below but was not able to access the cPanel before and after the attack. Can you please let look into the issue and let me know what to do to get it back online. As required the NS are set to ns1.heliohost.org and ns2.heliohost.org from co.cc too. Username: jeevan Domain: slsquash.co.cc Control Panel URL: http://slsquash.co.cc/cpanel Thanks in advance. You can access the cpanel using the login form in the heliohost.org website. I already tried that. It fails too. I tried creating a new account under the same name and it says the username already exist.
Byron Posted May 1, 2010 Posted May 1, 2010 This support request is being escalated to our root admin. Note to djbob. He registered on the 16th of April and he's still showing as being QUEUED. Domain: slsquash.co.cc Username: jeevan
Ashoat Posted May 1, 2010 Posted May 1, 2010 Sorry, we still have a serious backlog of accounts to create. You're on the queue, and we'll get to you ASAP.
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