bamooji Posted May 13, 2024 Posted May 13, 2024 Hello, I wold like to add an additional domain: howtobehealthyandhappy.com I have changed the nameservers on the domain name to those of Helihost and await further instruction. Kind regards, Brian Quote
bamooji Posted May 14, 2024 Author Posted May 14, 2024 Hello, Thank you kindly. For future reference if I need to add additional domains do I have to submit a ticket or can this be done from the control panel? Kind regards, Brian Quote
bamooji Posted May 15, 2024 Author Posted May 15, 2024 Hello, I received notification that howtobehealthyandhappy.com had been suspended due to high load. To be honest I have no idea what is causing this and would be grateful for any assistance in resolving the issue. Kind regards, Brian Quote
bamooji Posted May 15, 2024 Author Posted May 15, 2024 Hello, I will also log in via FTP and remove the initial Wordpress website (the new one which was only launched yesterday is also Wordpress with WooCommerce installed) which may be adding to the problem as this is no longer needed. Kind regards, Brian Quote
Ookma-Kyi Posted May 15, 2024 Posted May 15, 2024 (edited) 7 hours ago, bamooji said: Hello, I will also log in via FTP and remove the initial Wordpress website (the new one which was only launched yesterday is also Wordpress with WooCommerce installed) which may be adding to the problem as this is no longer needed. Kind regards, Brian Wordpress in general is very problematic as even a fresh installation with no visitors has caused other users to get suspended for the same reason as you. Also try posting your unsuspension request here. Edited May 15, 2024 by Ookma-Kyi Quote
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