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Posted

Hello,

I wold like to add an additional domain:

howtobehealthyandhappy.com

I have changed the nameservers on the domain name to those of Helihost and await further instruction.

Kind regards,
Brian

Posted

Hello,

Thank you kindly. For future reference if I need to add additional domains do I have to submit a ticket or can this be done from the control panel?

Kind regards,
Brian

Posted

Hello,

I received notification that howtobehealthyandhappy.com had been suspended due to high load. To be honest I have no idea what is causing this and would be grateful for any assistance in resolving the issue.

Kind regards,
Brian

Posted

Hello,

I will also log in via FTP and remove the initial Wordpress website (the new one which was only launched yesterday is also Wordpress with WooCommerce installed) which may be adding to the problem as this is no longer needed.

Kind regards,
Brian

Posted (edited)
7 hours ago, bamooji said:

Hello,

I will also log in via FTP and remove the initial Wordpress website (the new one which was only launched yesterday is also Wordpress with WooCommerce installed) which may be adding to the problem as this is no longer needed.

Kind regards,
Brian

Wordpress in general is very problematic as even a fresh installation with no visitors has caused other users to get suspended for the same reason as you. Also try posting your unsuspension request here.

Edited by Ookma-Kyi

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