Website not online, can't access cPanel

[jje]

Hi,

 

Yesterday I created a topic on HelioNet saying that I couldn't access my cPanel (I am a new customer) after 48 hours. But then I received an email from my domain provider - Redstation - saying that my website would be up tomorrow (now today) afternoon (GMT-0). A kind Administrator said my cPanel was active, and I had to wait for my domain, so I closed the topic. I went and tried to login to cPanel, but I got the 'Login attempt failed' message again.

 

It is now evening (GMT-0), and I still cannot access my cPanel?

 

Username: jje

Website URL: chatbook.co.uk

Domain provider: Redstation UK

 

 

Thanks in advance,

 

JJE

[Byron]

We've had some problems with new accounts. Give it another day or two.