I can't find my host name

[Igor]

I can't find my hostname to connecto to my FTP.

 

FTP Username: admin@inmage.com.br

FTP Server: ftp.inmage.com.br

FTP Server Port: 21

SFTP Server Port: 1312

 

I try with Dreamweaver.

In FTP Host i put: ftp.inmage.com.br

login: admin@inmage.com.br

pass: xxx

 

But did't work. Appear the error "The remote host can not be found".

 

How i can configure this?

[Wizard]

inmage.com.br is your domain? I see nothing there.

[Igor]

inmage.com.br is your domain? I see nothing there.

I wanna put my files, but i can't!

 

I use a FileManager to add my files to public_domain and this not work to.

I add the files "index.html" and site.swf".

[Byron]

You need to point that domain (inmage.com.br) to our nameservers:

 

ns1.heliohost.org

ns2.heliohost.org

 

[Igor]

You need to point that domain (inmage.com.br) to our nameservers:

 

ns1.heliohost.org

ns2.heliohost.org

 

Sorry for my very noob question.. How i can do this?

[Byron]

You should be able to go to your domain name provider and login. Then just follow the directions to add nameservers. It should be pretty straight forward once you login.

 

[Igor]

You should be able to go to your domain name provider and login. Then just follow the directions to add nameservers. It should be pretty straight forward once you login.

 

Sorry again but i still confuse, I create my acc on "HelioHost" and with the domain "inmage.com.br", when i login in heliohost, goes to cpanel of my domain. Where i could find the option to add nameservers?

[Byron]

We don't offer domain names. If you don't already have a domain name when you sign up, you should have chosen the USERNAME.heliohost.org option (the first option on the dropdown menu). You can however go and sign up for a free domain name at one of these places:

 

http://www.co.cc

or

http://www.uni.cc

 

Or choose a heliohost sub domain like: inmage.heliohost.org

 

And then we can change your domain name to whatever you choose.