armonasia Posted March 31, 2010 Share Posted March 31, 2010 I am trying reset my password (http://www.heliohost.org:2082/resetpass/?login_theme=cpanel&user=oakhillmbchurch). I need to log into CPanel but I do not receive an email with confirmation code. Link to comment Share on other sites More sharing options...
Wizard Posted April 1, 2010 Share Posted April 1, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted April 1, 2010 Share Posted April 1, 2010 That can't be your username. Usernames can't be longer than eight characters. Link to comment Share on other sites More sharing options...
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