realKibou Posted March 13, 2010 Share Posted March 13, 2010 Heyjo, I used the search function, but I didn't find anything that could help me. During the installation of SugarCRM I get this error: The provided database username and/or password is invalid, and a connection to the database could not be established. Please enter a valid user name and password. 1045: Access denied for user 'kibou_sugcrm'@'65.19.143.3' (using password: YES)). I dobble checked all settings. Also the user is connected with the db. Btw: It's the 4th time I configure SugarCRM on some servers. This is the first time I get this error. Can anyone help me? Thanks! €dit: I added a user as well in MySQL as in PostgreSQL (Its is not supported, I tryed it anyway). Same name. Link to comment Share on other sites More sharing options...
Wizard Posted March 14, 2010 Share Posted March 14, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted March 14, 2010 Share Posted March 14, 2010 Did you add the user to the specific database? Link to comment Share on other sites More sharing options...
realKibou Posted March 14, 2010 Author Share Posted March 14, 2010 Did you add the user to the specific database? ...sure Link to comment Share on other sites More sharing options...
Ashoat Posted March 14, 2010 Share Posted March 14, 2010 Change "host name" to "localhost". Link to comment Share on other sites More sharing options...
realKibou Posted March 14, 2010 Author Share Posted March 14, 2010 Change "host name" to "localhost". Worked now. Oo I tryed it yesterday the same way. Thanks! But I have an other problem now. After the login the layout is broken. At x10hosting (also cpanal) I got the same layout error. On Xtreemhost.org (vistapanal) it worked well. €dit: Found something: http://www.sugarcrm.com/forums/showthread.php?t=58040 Will this help you to help me? Link to comment Share on other sites More sharing options...
Ashoat Posted March 14, 2010 Share Posted March 14, 2010 I'm pretty sure your CSS isn't loading correctly. However, this issue is something you should take up with the SugarCRM folks - we can't help you here. Link to comment Share on other sites More sharing options...
realKibou Posted March 15, 2010 Author Share Posted March 15, 2010 I'm pretty sure your CSS isn't loading correctly. However, this issue is something you should take up with the SugarCRM folks - we can't help you here. This might be a permisson problem. I'm setting up the permission like mentioned in this faq: http://kb.sugarcrm.com/imp/install/themes-...play-correctly/ I'm pretty sure your CSS isn't loading correctly. However, this issue is something you should take up with the SugarCRM folks - we can't help you here. This might be a permisson problem. I'm setting up the permission like mentioned in this faq: http://kb.sugarcrm.com/imp/install/themes-...play-correctly/ Worked like a charm! Closed Link to comment Share on other sites More sharing options...
Ashoat Posted March 15, 2010 Share Posted March 15, 2010 Glad you figured it out Link to comment Share on other sites More sharing options...
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