Foots Forecast Posted March 1, 2010 Posted March 1, 2010 Byron deleted my account for me so I could register to fix a problem, but now I get an email saying there was an error in the creation of my account cause there was already a group by that name. What should I do? Requested domain:footsforecast.heliohost.org Requested username:footfore
Byron Posted March 1, 2010 Posted March 1, 2010 I've checked the database and I'm not seeing that domain or username. Try again tomorrow after the server does a restart and let us know.
Foots Forecast Posted March 1, 2010 Author Posted March 1, 2010 I'm still getting the same error: Dear footfore, Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, a group for that username already exists. Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards, HelioHost Staff
Byron Posted March 1, 2010 Posted March 1, 2010 This support request is being escalated to our root admin.
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