hunter93 Posted September 21, 2023 Posted September 21, 2023 Hi, what do I have to enter into my ftp client to connect to my site. I tried using my domain as the host name, but it gives me an error saying the login wasn't right. Hope you can help.
MoneyBroz Posted September 21, 2023 Posted September 21, 2023 try using the default host name for the server, for example tommy2.heliohost.org would be Tommy and johnny.heliohost.org would be Johnny.
hunter93 Posted September 21, 2023 Author Posted September 21, 2023 I tried tommy.heliohost.org, and it times out after a few seconds, it doesn't do that when I use my domain as host name, but says the login is not vaild, even though I know it is.
hunter93 Posted September 21, 2023 Author Posted September 21, 2023 I got it working now, I guess when I reset my account password from the link I got from the admins, it didn't change the password for ftp, just the account, so when I changed the system password, it worked. THank you for your help.
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