[Solved] problem with database backup

[xmroger]

dear administrators

 

Thanks to give me a freespace for phpworks.heliohost.org.

 

would you please help me to solve the following problem or tell me what should i do correctly?

 

i suffered the following problem for a long time when i try to backup the database of my site.

 

http://stevie.heliohost.org:2082/getsqlbackup/freesoc.sql.gz

 

Internal Server Error

Insecure dependency in chdir while running with -T switch at cpsrvd-ssl line 1577.

 

 

--------------------------------------------------------------------------------

 

cpsrvd/11.25 Server at stevie.heliohost.org

 

 

thanks very much for your concerning and help.

 

roger you

 

 

[Byron]

This support request is being escalated to our root admin.

[Ashoat]

I am not seeing this error. Could you try again?

[xmroger]

I am not seeing this error. Could you try again?

 

unfortunely, i still have this problem. my operation steps:

1. logon to cpanel with my account: phpworks

2. go to backup wizard

3. click backup

4. click MySQL database

5. click the required database: http://stevie.heliohost.org:2082/getsqlbackup/freesoc.sql.gz

on the page: http://stevie.heliohost.org:2082/frontend/...html?type=mysql

 

then i got this problem:

http://stevie.heliohost.org:2082/getsqlbackup/freesoc.sql.gz

Internal Server Error

Insecure dependency in chdir while running with -T switch at cpsrvd-ssl line 1577.

 

--------------------------------------------------------------------------------

 

cpsrvd/11.25 Server at stevie.heliohost.org

 

i may give you my password to logon the system for you to re-occur this problem. please show me how to give it to you if you need it.

 

thanks for your help!

 

xmroger

 

 

[Ashoat]

Can you try logging in using http instead of https?