khaltura Posted February 3, 2010 Share Posted February 3, 2010 Hello, My addon domain was working fine, all of a sudden it stopped working and for over a week now I get the "account queued" page, furthermore, this addon domain doesn't show on the cpanel domain manager so I can't even delete then re-create it. Please help, My domain: www.khaltura.co.cc Account username: khaltura Thank you Link to comment Share on other sites More sharing options...
Byron Posted February 3, 2010 Share Posted February 3, 2010 What happens when you try to recreate it without deleting it? Link to comment Share on other sites More sharing options...
khaltura Posted February 3, 2010 Author Share Posted February 3, 2010 What happens when you try to recreate it without deleting it? Hi byron, It's not even in the list, and when I try to create it I get a message saying that there was a problem creatinf this domain and it is already configured! Thanks Link to comment Share on other sites More sharing options...
Byron Posted February 3, 2010 Share Posted February 3, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted February 3, 2010 Share Posted February 3, 2010 Please try installing it again. Link to comment Share on other sites More sharing options...
khaltura Posted February 4, 2010 Author Share Posted February 4, 2010 Please try installing it again. Hello djbob, I tried that and I got the ame error message again: "There was a problem creating the addondomain. Show Details Error from park wrapper: khaltura.co.cc is already configured. " Link to comment Share on other sites More sharing options...
Ashoat Posted February 4, 2010 Share Posted February 4, 2010 Okay, try now. Link to comment Share on other sites More sharing options...
khaltura Posted February 4, 2010 Author Share Posted February 4, 2010 Okay, try now. I'm sorry, got the same error.. Link to comment Share on other sites More sharing options...
Ashoat Posted February 6, 2010 Share Posted February 6, 2010 Okay, how about now? Link to comment Share on other sites More sharing options...
khaltura Posted February 8, 2010 Author Share Posted February 8, 2010 same error.. Link to comment Share on other sites More sharing options...
Ashoat Posted February 8, 2010 Share Posted February 8, 2010 Alright, try now. Link to comment Share on other sites More sharing options...
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