cheaham Posted January 27, 2010 Share Posted January 27, 2010 Addon Domain, I added a domain name, domain names are not displayed list, and then add time to show 【Sorry, www cannot be used in subdomains. It is implicitly added to all newly created subdomains.】 Why is that? Link to comment Share on other sites More sharing options...
Byron Posted January 27, 2010 Share Posted January 27, 2010 You can't add the www as the domain name because www is a subdomain of your site and it gets added through the cpanel. You'll still be able to go to your site through www after you create the domain. Your addon domain should show up in the list in a few days if you corrctly added it. Link to comment Share on other sites More sharing options...
cheaham Posted January 27, 2010 Author Share Posted January 27, 2010 You can't add the www as the domain name because www is a subdomain of your site and it gets added through the cpanel. You'll still be able to go to your site through www after you create the domain. Your addon domain should show up in the list in a few days if you corrctly added it. Do we have to wait a few days Link to comment Share on other sites More sharing options...
Byron Posted January 27, 2010 Share Posted January 27, 2010 Here lately most people have had to wait. Give it 2 or 3 days after you've created it to show up. If it still doesn't show let us know. Link to comment Share on other sites More sharing options...
mriddel Posted January 27, 2010 Share Posted January 27, 2010 Here lately most people have had to wait. Give it 2 or 3 days after you've created it to show up. If it still doesn't show let us know. Hello, I added my domain more than 3 days ago and it still has not appeared in the cPanel - I have since changed the name servers back to what they were before. I know you mentioned to wait 3 or more days but from previous cPanel experience i know for a fact that the domain should appear in the cPanel as soon as you add it. Please help... Thanks so much Matt Link to comment Share on other sites More sharing options...
Byron Posted January 27, 2010 Share Posted January 27, 2010 What is your MAIN domain name and username? Link to comment Share on other sites More sharing options...
mriddel Posted January 27, 2010 Share Posted January 27, 2010 What is your MAIN domain name and username? Oh, terribly sorry. I forgot to add it and i know you guys like it added from the start to stop any faffing around. Main domain: matthewr.heliohost.org Main Username: matthewr Link to comment Share on other sites More sharing options...
Byron Posted January 27, 2010 Share Posted January 27, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted January 27, 2010 Share Posted January 27, 2010 I am working on this issue here. I'll keep you updated in that topic. Reply there with any questions or concerns. Link to comment Share on other sites More sharing options...
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