Is my previous account deleted?

[Jeff S]

Perhaps most important question is... If it was deleted because I never logged in successfully (tried the correct pwd several times, then tried many other possible variations), will I still be able to sign up again with the same username and sub-domain? I also wonder was it a certain time-out of inactivity, or from typing invalid password too many times that caused my sub-domain to disappear?

 

History:

 

It was November (20091116 06:20) when I finally tried early enough in the morning to sign up successfully for a website Strangely, I could not log in. I think it took a little longer than 24 hrs before [http://onlyjeff.heliohost.org/cpanel] came online but that's no problem...The password never worked.

 

More that twice after the website was active I clicked the link to reset the password or to try to get any sort of email from heliohost, but never got any email even in the Junk folder. (it's a hotmail account). I hope you got nothing wrong with those but I have several other addresses I could use, if that was the problem.

 

Finally I tried yesterday (near end of January 2010) and my cpanel is no longer there either. Hopefully, if I can just get back into signing up (since now you aren't accepting any until day after tomorrow), I hope I will just be able to make it work, and now I have this account so I know where to ask questions sooner if it doesn't.

 

Thanks for any info. --jeffS

 

[Byron]

I'm not seeing this domain in our database:

 

onlyjeff.heliohost.org

 

As soon as signups are backup you should be able to register with that same domain name and username.