jswill Posted January 22, 2010 Posted January 22, 2010 i'm having problems logging in to my account which i created. username: jswill domain: jswill.co.cc jswill.co.cc/cpanel does not work, and when i login to cpanel through heliohost it says ''Login Attempt Failed!''. i have tried resetting the password, however did not receive an email.
Byron Posted January 22, 2010 Posted January 22, 2010 Your account was still showing as being queued. I've reset it as being active. Check it in an hour and let me know.
Byron Posted January 22, 2010 Posted January 22, 2010 This support request is being escalated to our root admin. Domain: jswill.co.cc Username: jswill Registered: 2010-01-20 It was still showing as Queued this morning and I tried to reset it to Active but it didn't seem to help.
Ashoat Posted January 22, 2010 Posted January 22, 2010 I've set your account back to the queue. Our system is out of sync right now, so signups are taking longer than usual. Please wait a few more days, and sorry for the inconvenience.
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