[Solved] "HelioHost Account Queued" more than 36 hours

[IsaacZ168]

The day before yesterday, I add my domain "isaacz.org".

On the page http://www.isaacz.org, it is still "HelioHost Account Queued".

But I found "isaacz.org" in cpanel.

 

Please help to solve it.

Thank you.

 

Domain: zjboy.heliohost.org

username:zjboy

[Byron]

Is this a Parked domain or an Addon domain?

 

[IsaacZ168]

An Addon domain

 

I config it at "addon domains"page.

[Byron]

This support request is being escalated to our root admin.

[Ashoat]

I'm out of ideas on this issue, so I've submitted a ticket to the cPanel folks. I will keep you updated here. Please keep waiting, and if you have any questions ask them in the thread I linked to.