halfscot Posted January 16, 2010 Posted January 16, 2010 As of yesterday, my site shows a screen not of my choosing: "HelioHost Account Queued". Before then, my site worked as expected. Was there some sort of cataclysmic event at heliohost.org recently? Thanks ... Richard http://halfscot.heliohost.org
Byron Posted January 16, 2010 Posted January 16, 2010 Sometimes when the server goes down you'll get that page instead of your site. Refresh and all will be ok again.
vca77 Posted January 18, 2010 Posted January 18, 2010 I have the same problem. Domain videocaraudio.pl Username: vca77
Byron Posted January 18, 2010 Posted January 18, 2010 I have the same problem. Domain videocaraudio.pl Username: vca77 Isn't this your true domain? videocaraudio.heliohost.org Is videocaraudio.pl a parked domain or addon domain and when did you set it up at the cpanel?
lout Posted January 18, 2010 Posted January 18, 2010 Same problem (http://loutontheweb.heliohost.org/). I got 5 emails about suspension with renewal link (I renewed accout 5 times every time getting another email).
vca77 Posted January 18, 2010 Posted January 18, 2010 I have the same problem. Domain videocaraudio.pl Username: vca77 Isn't this your true domain? videocaraudio.heliohost.org Is videocaraudio.pl a parked domain or addon domain and when did you set it up at the cpanel? Is addone domain and it was setup few months ago. from 5 days i have this problem. When i try open this site i see "HelioHost Account Queued"
Byron Posted January 18, 2010 Posted January 18, 2010 Is addone domain and it was setup few months ago. from 5 days i have this problem. When i try open this site i see "HelioHost Account Queued" Are you still seeing videocaraudio.pl as an addon domain at your cpanel? Same problem (http://loutontheweb.heliohost.org/). I got 5 emails about suspension with renewal link (I renewed accout 5 times every time getting another email). I've reset your account as being active and as logging in today. If your site doesn't come back up within 24 hours post back.
vca77 Posted January 18, 2010 Posted January 18, 2010 Is addone domain and it was setup few months ago. from 5 days i have this problem. When i try open this site i see "HelioHost Account Queued" Are you still seeing videocaraudio.pl as an addon domain at your cpanel? I don't seeing now this domain in my Cpanel and i can't add this domain again.
Byron Posted January 18, 2010 Posted January 18, 2010 I don't seeing now this domain in my Cpanel and i can't add this domain again. vca77 start a new topic in this same forum (Customer Service) and post your domain name and your username and explain what happened to your addon domain and that you can't add it back and then I'll escalate it to the admin.
Byron Posted January 19, 2010 Posted January 19, 2010 http://loutontheweb.co.cc/ still queued... Lout start a new topic (in Customer Service) telling djbob what your problem is and I'll escalate it to him.
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