BKunkle Posted January 13, 2010 Share Posted January 13, 2010 Hi, my userid is BKunkle and I cannot log into cPanel. I've tried from two or three different computers. Also my site appears to be down but I didn't get any notification that it was suspended. Can you help, please? Quote Link to comment Share on other sites More sharing options...
Wizard Posted January 13, 2010 Share Posted January 13, 2010 Domain name? When did you register? Did you read the Support FAQ? Quote Link to comment Share on other sites More sharing options...
BKunkle Posted January 14, 2010 Author Share Posted January 14, 2010 Domain name? When did you register? Did you read the Support FAQ? I've been registered for months. Yes, I read the FAQ. My URL is BKunkle.heliohost.org. (Sorry about that--I didn't realize it wasn't obvious.) I've had trouble logging into cPanel. But my site is not inactive. I would appreciate any help. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Wizard Posted January 14, 2010 Share Posted January 14, 2010 There's no record of your account in the database. Feel free to re-register. Quote Link to comment Share on other sites More sharing options...
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