igibozic Posted January 11, 2010 Posted January 11, 2010 HY Cant login in cpanel. I recived mail : QUOTE Dear igibozic, Your hosting account at HelioHost is about to expire. It will be suspended in seven days on Saturday, January 16th. This is either due to a period of account inactivity or missed renewal date. If you have not logged into cPanel in the last month, please renew your account ASAP by visiting <a href='http://www.heliohost.org/scripts/renew.php?username=igibozic'>here</a>. If you have a forum-posting-based account, you must renew your hosting by purchasing a hosting item in the forum store. how can I renew my account? login: igibozic website:http://mypc.heliohost.org/
Byron Posted January 11, 2010 Posted January 11, 2010 Can you login through this url? http://mypc.heliohost.org:2082/frontend/x3/index.php
igibozic Posted January 11, 2010 Author Posted January 11, 2010 NO ERROR The requested URL could not be retrieved While trying to retrieve the URL: http://mypc.heliohost.org:2082/frontend/x3/index.php The following error was encountered: Connection to 65.19.143.3 Failed The system returned: (111) Connection refusedThe remote host or network may be down. Please try the request again.
Byron Posted January 11, 2010 Posted January 11, 2010 Do you not get a password prompt when you go through that url? That's what I get.
igibozic Posted January 11, 2010 Author Posted January 11, 2010 no....still nothing.... could be a problem with the firewall??? I can not even log on home page http://www.heliohost.org/home/ where i get a password prompt......
Byron Posted January 11, 2010 Posted January 11, 2010 This support request is being escalated to our root admin.
Ashoat Posted January 11, 2010 Posted January 11, 2010 You have a firewall blocking outgoing TCP port 2082. Unblock that.
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