DY47u Posted January 6, 2010 Posted January 6, 2010 It's since today morning I can't access my website. If I try accessing it I get a MySQL Error, it's like I don't have the permission to access the database. General Error SQL ERROR [ mysql4 ] Access denied for user 'pscitl_phpb1'@'localhost' (using password: YES) [1045] An sql error occurred while fetching this page. Please contact an administrator if this problem persists. Neither cPanel is accessible with my id and pass, I get "login failed" I tryied resetting my password ( of cPanel ) but I received no email... What's going on? Quote
Wizard Posted January 6, 2010 Posted January 6, 2010 Please provide your username and domain. When was the last time you logged into cPanel? Quote
DY47u Posted January 7, 2010 Author Posted January 7, 2010 Please provide your username and domain. When was the last time you logged into cPanel? username: pscitl domain: psi.heliohost.org I think I accessed a month ago! Quote
DY47u Posted January 7, 2010 Author Posted January 7, 2010 Try logging in now. Well, I got my pass reset, but no confirmation mail received, is there any way to access my account again? Quote
Byron Posted January 8, 2010 Posted January 8, 2010 It came up as inactive again. I've renewed it once more so try to login to your cpanel with either your old pass or new pass which ever works. We've been having a few server problems and hopefully your site will stay active now. If it doesn't I'll escalate this to djbob. Quote
DY47u Posted January 8, 2010 Author Posted January 8, 2010 Thank you for the support, my site now is working fine, the cpanel login does too. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.