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Posted

It's since today morning I can't access my website.

If I try accessing it I get a MySQL Error, it's like I don't have the permission to access the database.

 

General Error
SQL ERROR [ mysql4 ]

Access denied for user 'pscitl_phpb1'@'localhost' (using password: YES) [1045]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

 

Neither cPanel is accessible with my id and pass, I get "login failed"

I tryied resetting my password ( of cPanel ) but I received no email...

What's going on?

Posted
Please provide your username and domain.

When was the last time you logged into cPanel?

username: pscitl

domain: psi.heliohost.org

 

I think I accessed a month ago!

Posted
Try logging in now.

Well, I got my pass reset, but no confirmation mail received, is there any way to access my account again?

Posted

It came up as inactive again. I've renewed it once more so try to login to your cpanel with either your old pass or new pass which ever works. We've been having a few server problems and hopefully your site will stay active now. If it doesn't I'll escalate this to djbob.

 

 

 

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