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Posted

I want to add a new addon domain

But there may be some errors when the first time I added it on Jan 1st. When I try to add it again, it shows:

 

QUOTE
There was a problem creating the addondomain. Show Details
Error from park wrapper: it is already configured.

 

 

I think it will need some time to take effect. But 1 Week past, it seems not work. I can neither see it in Addon Domains nor in Parked Domains.

I wonder if someone can help me to clear the "configured" data , so that I can add it again.

My Cpanel user name is "cabale".

Thanks in advance!

 

 

 

Posted
Moved from Questions

 

What is your addon domain name?

 

my cpanel name: cabale

addon domain name:chenqisheng.com

help me to clear the "configured" data , so that I can add it again

Thanks in advance!

Posted

Your domain (chenqisheng.com) is showing as being Queued. Check your cpanel and see if it shows an addon domain for me. If it doesn't I'll escalate this to djbob.

 

Posted
Your domain (chenqisheng.com) is showing as being Queued. Check your cpanel and see if it shows an addon domain for me. If it doesn't I'll escalate this to djbob.

 

 

it didn't appear on my addon domains list

 

it shows:

 

 

No Addon Domains are configured.

Posted

This support request is being escalated to our root admin.

 

username: cabale

domain: cabale.heliohost.org

 

Guest
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