Vivek Posted January 3, 2010 Share Posted January 3, 2010 Hello, My website has been declared inactive by Cpanel, I am not able to renew the account by using the script link provided on the pinned post. I would request you to please renew my account. I am not able to register again too using the same domain name... My User Id: interact My Website: www.interact3190.co.cc and www.districtinteract.co.cc Thanks a ton. Link to comment Share on other sites More sharing options...
Byron Posted January 3, 2010 Share Posted January 3, 2010 Your account is showing as active but you're pointng your domain names to X10 hosting. You need to point them to: ns1.heliohost.org ns2.heliohost.org Link to comment Share on other sites More sharing options...
kvhc128 Posted January 3, 2010 Share Posted January 3, 2010 Go to the co.cc control panel and change the DNS to point to the urls in byron's post. Link to comment Share on other sites More sharing options...
Vivek Posted January 4, 2010 Author Share Posted January 4, 2010 Thank You all for that response, now there seems to be another problem, I can n ow log in to the CPanel, but when I check the website it says this website cannot be found... Even my friend's website, www.legallysagacious.co.cc, is bugged with the same problem, he has stuck with Helio host for sometime now, so it should not be the inactiviy period problem.. Help. Thanks, Vivek Link to comment Share on other sites More sharing options...
Bill Posted January 4, 2010 Share Posted January 4, 2010 You need to wait around 24 hours until your domain(s) become active. Link to comment Share on other sites More sharing options...
Vivek Posted January 4, 2010 Author Share Posted January 4, 2010 You need to wait around 24 hours until your domain(s) become active. Its actually been 2 months since I have this website.. Link to comment Share on other sites More sharing options...
Byron Posted January 4, 2010 Share Posted January 4, 2010 This support request is being escalated to our root admin. User Id: interact Website: interact3190.co.cc note to djbob: This site was showing active in the database yesterday and today when I checked but shows as being queued when I go to the site. Link to comment Share on other sites More sharing options...
Vivek Posted January 6, 2010 Author Share Posted January 6, 2010 Hello, It has been long since I am facing this problem... could anyone please help me soon... Thanks. Link to comment Share on other sites More sharing options...
Bill Posted January 6, 2010 Share Posted January 6, 2010 I see your web page(s) ok... maybe you just need to refresh or clean out your cache. Link to comment Share on other sites More sharing options...
Ashoat Posted January 6, 2010 Share Posted January 6, 2010 Vivek: you have two accounts, which is against the rules. You can host both sites on one account using parked/addon domains - having twice the space and bandwidth of a normal user, however, is not acceptable. Pick one username to keep and I'll delete the other one. I'll suspend both in a couple of days if you don't reply. Link to comment Share on other sites More sharing options...
Vivek Posted January 10, 2010 Author Share Posted January 10, 2010 Vivek: you have two accounts, which is against the rules. You can host both sites on one account using parked/addon domains - having twice the space and bandwidth of a normal user, however, is not acceptable. Pick one username to keep and I'll delete the other one. I'll suspend both in a couple of days if you don't reply. Hello, I am really sorry.. Please do delete the website with the user name: vivekbn The Website is: http://www.bnvivek.co.cc Link to comment Share on other sites More sharing options...
Bill Posted January 10, 2010 Share Posted January 10, 2010 My User Id: interact My Website: www.interact3190.co.cc and www.districtinteract.co.cc Have you taken into account this Heliohost user name also controlled by Vivek? Link to comment Share on other sites More sharing options...
Vivek Posted January 10, 2010 Author Share Posted January 10, 2010 My User Id: interact My Website: www.interact3190.co.cc and www.districtinteract.co.cc Have you taken into account this Heliohost user name also controlled by Vivek? The above website was not mine and it belongs to my organization. I had only recmmended them to use this hosting service as I had found it to be good. But now, they have moved to a paid hosting recently due to downtime problems... so you can delete that... But coming my personal website(s), I had two accounts, with user ids - 1. bnvivek - legallysagacious.co.cc 2. vivekbn - bnvivek.co.cc For some reason, at an earlier date when I had posted here regarding some add on website problem, I was told by Wizard, to create an account and leave the original account to expire on its own. Thus, I created a new website and left the original one to expire on its own. Now since you people are willing to delete one of the accounts, I would want you to delete the account with the user name: vivekbn (website: www.bnvivek.co.cc), so that I could add this website to the add on domain list in my other account. Sorry for all the confusion, I guess things are quite clear now.. Vivek. Link to comment Share on other sites More sharing options...
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