ElGaton Posted January 1, 2010 Share Posted January 1, 2010 Dear djbob, would you be so kind to give me a dedicated IP and activate SSL on my account? I need it to protect a groupware area I created. Thanks. Link to comment Share on other sites More sharing options...
Byron Posted January 1, 2010 Share Posted January 1, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted January 2, 2010 Share Posted January 2, 2010 Do you already have your certificate? Link to comment Share on other sites More sharing options...
ElGaton Posted January 2, 2010 Author Share Posted January 2, 2010 No, I'm going to create it using Comodo's InstantSSL or FreeSSL (I wanted to use StartCom's free certification services now that they are supported by major browsers, but subdomain certification is not allowed without taking at least Class 2 Validation...). By the way, I forgot to mention my Web address and cPanel username - they are respectively "alessandromenti.heliohost.org" and "amenti". Link to comment Share on other sites More sharing options...
Ashoat Posted January 2, 2010 Share Posted January 2, 2010 Okay, I've granted you a dedicated IP. Link to comment Share on other sites More sharing options...
ElGaton Posted January 2, 2010 Author Share Posted January 2, 2010 Thanks - I generated the certificate and key and installed them but, when I open my site (http://alessandromenti.heliohost.org/), a message appears saying my account is queued: You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel. Is that normal? Link to comment Share on other sites More sharing options...
Ashoat Posted January 3, 2010 Share Posted January 3, 2010 Yes. When I changed your IP some settings in Apache got changed, but since Apache only restarts once every day it hasn't got the update. On the other hand, BIND got the update immediately and is now forwarding you to the correct IP. It should be fine by tomorrow. Link to comment Share on other sites More sharing options...
ElGaton Posted January 3, 2010 Author Share Posted January 3, 2010 Thanks - everything works like a charm now. Link to comment Share on other sites More sharing options...
Recommended Posts