Malmoth Posted November 3, 2009 Posted November 3, 2009 When I reach my website which resides on both malmoth.heliohost.org and malmoth.co.cc I find the web site to be offline. I see the "HelioHost Account Queued Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. ..." page when I try via malmoth.co.cc, and I see nothing but a browser specific error page when I try via malmoth.heliohost.org. However my account has been active and my website was functioning properly prior to this issue. I can't log in to the cPanel either. My username/password permutation doesnt work. I figured it has to be some issue with the server in general, and I opted not to report it so far, but it hasn't been back to normal. djbob, can you look into the issue when you have time?
Wizard Posted November 3, 2009 Posted November 3, 2009 Did you do any DNS changes or messed with Addons or Parked domains?
Malmoth Posted November 13, 2009 Author Posted November 13, 2009 Not really. The web site was running on the same config for months.
Wizard Posted November 14, 2009 Posted November 14, 2009 Many people are facing similar issues. We'll let you know when it's been fixed.
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