HilcottCheese Posted October 26, 2009 Share Posted October 26, 2009 Hi there, I applied for a heliohost account 5 days ago and I've had the nameservers changed for the domain the day I applied for the account. I'm just wondering what kind of delay I should experience before the DNS is setup on the heliohost side and I'm able to log into cpanel. Or if there is something wrong and it's not been setup correctly. The domain name is hilcottuponcheese.co.uk, any assistance from anyone would be great. Thanks Quote Link to comment Share on other sites More sharing options...
Wizard Posted October 26, 2009 Share Posted October 26, 2009 New accounts are having problems. Honestly at the moment, there's an indefinite wait time between when you register and when your account is active. Quote Link to comment Share on other sites More sharing options...
HilcottCheese Posted October 26, 2009 Author Share Posted October 26, 2009 New accounts are having problems. Honestly at the moment, there's an indefinite wait time between when you register and when your account is active. ok thank's for letting me know, I'm not going to hold you too it, but is there a rough idea of wait time? Cheers for replying so promptly as well. Quote Link to comment Share on other sites More sharing options...
Wizard Posted October 26, 2009 Share Posted October 26, 2009 djbob is the only one who can give you a definite answer, but he's MIA. >.> Quote Link to comment Share on other sites More sharing options...
HilcottCheese Posted October 26, 2009 Author Share Posted October 26, 2009 djbob is the only one who can give you a definite answer, but he's MIA. >.> ok not to worry, thanks anyway for your help Quote Link to comment Share on other sites More sharing options...
J Bruni Posted October 26, 2009 Share Posted October 26, 2009 Hi. Is there any way so we can help djbob on his tasks? I have also recently signed up an account, but until now heliohost nameservers are not responding to DNS queries for my domain (jbruni.com.br) Just give me SSH access and I can do it myself! Just kidding... But now talking seriously... it seems djbob is currently overwhelmed by too many simultaneous responsibilities. He alone is the only one able to resolve them all? Aren't there more people in the team? Can you specify a little bit more about what kind of problems are currently going on, so we may contribute to solving them? Thanks! Quote Link to comment Share on other sites More sharing options...
Wizard Posted October 27, 2009 Share Posted October 27, 2009 We don't know. djbob is the only one with "direct" access to the server. Quote Link to comment Share on other sites More sharing options...
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