dookan Posted October 24, 2009 Posted October 24, 2009 Hi. I've been trying since yesterday to reset my password, but the confirmation email haven't been received (and it isn't in the Spam box). I'm using GMail. My username: dookan Thanks in advance.
Wizard Posted October 24, 2009 Posted October 24, 2009 What was the domain you registered with? If you just registered yesterday, please allow some time for your account to activate.
dookan Posted October 24, 2009 Author Posted October 24, 2009 I'm registered has more than 1 week as dookan.heliohost.org, and only yesterday the URL seems to be working (a page like "this account is queued" or something like that)
dookan Posted October 25, 2009 Author Posted October 25, 2009 OK, another day past and I didn't get the confirmation email :s Could someone of you admins do the reset manually, please? Thanks in advance...
Byron Posted October 25, 2009 Posted October 25, 2009 Your site is up and you should be able to login to your cpanel here. http://dookan.heliohost.org:2082/ or http://dookan.heliohost.org/cpanel
dookan Posted October 25, 2009 Author Posted October 25, 2009 I know, but I can't login - the password that I've registered with isn't working and I get no password reset email.
Byron Posted October 25, 2009 Posted October 25, 2009 I know, but I can't login - the password that I've registered with isn't working and I get no password reset email. Make sure you use all lower case letters in your username and password when logging in.
Wizard Posted October 27, 2009 Posted October 27, 2009 You're not alone: http://www.helionet.org/index/index.php?sh...c=4770&st=0
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