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Posted

but other people can normal visit at times. I have to waiting a long time about 12 hours after the site can be visit

It's look like the manager blocked my IP address or helio 's server has problem ?

 

REMARKS : I updata website almost everytime. is this my fault ?

I don't spesk English.

Thanks

 

Posted

Maybe your ISP has blocked HelioHost. Have you tried accessing your website from a proxy when it's down from your end?

Posted
Do you use cron?

 

My site has been having the same problem (I think). Occasionally I just can't connect to mysubdomain.heliohost.org OR heliohost.org, but then it works again 5-10 minutes later.

 

I use Drupal (a CMS) on my site, and have 'ran cron' before - I think it checks for updates to Drupal. I don't really know what cron does, but could it be causing my problem?

Posted

Cron is a scheduler. You can make it run scripts and programs at times that you set, automatically. However, since this takes up cpu resources, you can only run two cron jobs a day.

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