error in renew

[richmond]

I recieve a email for renew my account I click in the link but I recieve again and again, and my account it's suspended again, fix it please

[Wizard]

I recieve a email for renew my account I click in the link but I recieve again and again, and my account it's suspended again, fix it please

Would help if you provided your username and domain. We're not mind readers.

[richmond]

I recieve a email for renew my account I click in the link but I recieve again and again, and my account it's suspended again, fix it please

Would help if you provided your username and domain. We're not mind readers.

 

sorry my username is richmond and my domain is http://richmond.heliohost.org

[Ashoat]

First of all, WRONG FORUM. Pay attention to the red text.

 

Second of all, it looks like the renew script doesn't update your cPanel login time. Login to cPanel before your account gets resuspended. If it gets resuspended, unsuspend again and login to cPanel.