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Posted

Hi,

I set my domain to point DNS to ns1.heliohost.org AND ns2.heliohost.org

I did it 18 hours ago, but I get this result:

 

Network Error (dns_server_failure)

Your request could not be processed because an error occurred contacting the DNS server.

The DNS server may be temporarily unavailable, or there could be a network problem.

 

My domain provider checked and it seems that every thing is OK at their side.

They gave me this DNS check this site: http://dnssy.com/report.php?q=www.artza.org.il

 

Can you help me?

Thanks

David

Posted

Our NS Servers are definely up and running.

 

Is this your domain?

 

www.artza.org.il

 

Is it the domain you signed up with or is it a parked domain your trying to add?

 

 

Posted
Your DNSSY site is saying the nameservers are responding, though.

 

So' what can I do? can you think of anything?

Thanks a lot.

David

Posted
Your DNSSY site is saying the nameservers are responding, though.

 

So' what can I do? can you think of anything?

Thanks a lot.

David

 

Hi,

The company I bought the domain at, said that you (or maybe me) miss something called ZONE FILE, do you now what does it mean? And can you help with it?

Posted

It's looking like you never registered your domain with us. You'll need to do this before you have a zone file. Add a parked domain.

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