Gnus Posted September 12, 2009 Share Posted September 12, 2009 Hi. My account is suspended. Can you tell me why it is suspended and how to get it reactivated? At least, how to back up the information stored there? Quote Link to comment Share on other sites More sharing options...
Byron Posted September 12, 2009 Share Posted September 12, 2009 If this was the page your saw: http://heliohost.org/suspended.page/ than it could be any one of those five reasons. You'll need to post your domain name so djbob can be more specific. Quote Link to comment Share on other sites More sharing options...
Gnus Posted October 10, 2009 Author Share Posted October 10, 2009 My account name is "gnus". I cannot thell what of these 5 reasons happened. Quote Link to comment Share on other sites More sharing options...
Byron Posted October 10, 2009 Share Posted October 10, 2009 Did you try to renew your account here? http://www.heliohost.org/scripts/renew.php Quote Link to comment Share on other sites More sharing options...
Gnus Posted October 26, 2009 Author Share Posted October 26, 2009 Did you try to renew your account here? http://www.heliohost.org/scripts/renew.php Yes, and I have this:We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. Quote Link to comment Share on other sites More sharing options...
Byron Posted October 26, 2009 Share Posted October 26, 2009 Yes, and I have this:We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. Since I'm not the administrator I can't say for sure but it looks like your site has been deleted and we don't keep backups. Sorry! Quote Link to comment Share on other sites More sharing options...
mikegil Posted October 27, 2009 Share Posted October 27, 2009 I am also having the same issue-I cannot access or reactivate my account under the username michaelg. Does this mean that my site is deleted? Do I need to re-register? Is there a reason why I was never given a notice about this? Thank you, M Quote Link to comment Share on other sites More sharing options...
timotei Posted October 27, 2009 Share Posted October 27, 2009 I am also having the same issue-I cannot access or reactivate my account under the username michaelg. Does this mean that my site is deleted? Do I need to re-register? Is there a reason why I was never given a notice about this? Thank you, M As far as I know, breaking some T-O-S, will delete your account without any notice;) Quote Link to comment Share on other sites More sharing options...
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