Suspended account

[Gnus]

Hi. My account is suspended. Can you tell me why it is suspended and how to get it reactivated? At least, how to back up the information stored there?

[Byron]

If this was the page your saw:

 

http://heliohost.org/suspended.page/

 

than it could be any one of those five reasons. You'll need to post your domain name so djbob can be more specific.

 

[Gnus]

My account name is "gnus".

I cannot thell what of these 5 reasons happened.

[Byron]

Did you try to renew your account here?

 

http://www.heliohost.org/scripts/renew.php

 

 

[Gnus]

Did you try to renew your account here?

 

http://www.heliohost.org/scripts/renew.php

 

Yes, and I have this:

We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error.

[Byron]

Yes, and I have this:

We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error.

 

Since I'm not the administrator I can't say for sure but it looks like your site has been deleted and we don't keep backups. Sorry!

 

 

[mikegil]

I am also having the same issue-I cannot access or reactivate my account under the username michaelg. Does this mean that my site is deleted? Do I need to re-register? Is there a reason why I was never given a notice about this?

 

Thank you,

M

[timotei]

I am also having the same issue-I cannot access or reactivate my account under the username michaelg. Does this mean that my site is deleted? Do I need to re-register? Is there a reason why I was never given a notice about this?

 

Thank you,

M

As far as I know, breaking some T-O-S, will delete your account without any notice;)