SSL Error

[jmm]

Hello,

 

I get the following error when I try to install an ssl certificate

 

Failed to install SSL certificate on the domain

Error from ssl wrapper: Waiting for httpd to restart..............finished. httpd (httpd stop) running as root with PID running as root with PID running as root with PID running as root with PID started ok Certificate verification passed

 

The CRT for the domain openid.openid.heliohost.org could not be installed. Apache produced the following errors:

 

 

Finished Install Process.. Unknown error

(I have filtered the error message to remove certain path related and PID information that might reveal the underlying OS strcuture).

 

My domain name is openid.in.eu.org

 

heliohost account name is: openid.heliohost.org

username is: openid

 

Thanks

Jose

 

 

[Ashoat]

I think you tried to add an SSL certificate while our system was recompiling the Apache configuration file. Try again now - are you still getting the same error?

[jmm]

Hey djbob,

I keep getting the same error again and again!

 

Best Regards

Jose

[Ashoat]

In your cPanel "Certificates" page, do any existing certificates show up?

[jmm]

Hey djbob,

 

Yes both the certificates issued by CA are appearing in the list.

 

Best Regards

 

Jose

[Ashoat]

So they should be installed. Are you having any difficulties using them?

[jmm]

I get this error when i try to access the page ssl_error_rx_record_too_long. I dont know what is wrong.

 

and when I try http://openid.heliohost.org:443/ for example I get the old account queued error page.

 

Best Regards

 

Jose

[Ashoat]

I've confirmed this issue. I'm going to submit a ticket to the cPanel folks and see if they can figure out what is going on.

[Ashoat]

Okay, I submitted the ticket but I think it'll be a while before they have a solution. In the meantime I went ahead and manually installed your certificate. It should be online within 24 hours. Let me know if it still isn't working after that time.

[jmm]

Okay, I submitted the ticket but I think it'll be a while before they have a solution. In the meantime I went ahead and manually installed your certificate. It should be online within 24 hours. Let me know if it still isn't working after that time.

 

Yay! The certificate is working now, but it is pointing to the default openid.heliohost.org location and not to openid.in.eu.org... I think it will get fixed after apache re-compiles tonight.

 

Thank you Djbob

 

Best Regards

Jose

 

[Ashoat]

I actually only added the openid.heliohost.org location. Would you like me to add the openid.in.eu.org as well?

[jmm]

I actually only added the openid.heliohost.org location. Would you like me to add the openid.in.eu.org as well?

 

Hey again,

Yes openid.in.eu.org is the actual one I wanted added. Can you please add that for me.?

 

Best Regards

Jose

[Ashoat]

Okay, I've set up openid.in.eu.org. However, note that you can only have one certificate installed per IP - as such, you can't have both openid.heliohost.org and openid.in.eu.org.

[jmm]

Okay, I've set up openid.in.eu.org. However, note that you can only have one certificate installed per IP - as such, you can't have both openid.heliohost.org and openid.in.eu.org.

 

Hey djbob,

Hmm... that is great and thank you...

 

best regards

 

Jose